Last updated: October 8, 2026
Introduction
Lopez Auto Lot ("Lopez Auto Lot," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, whether you're visiting our website, requesting a quote, scheduling an appointment, or contacting us by phone or text.
Information We Collect
We collect information you provide directly to us, including:
- Your name, phone number, and email address
- Vehicle information (year, make, and model)
- Details about the service or repair you're requesting, or the vehicle for sale you're asking about
- Any messages you send us through our contact forms, phone calls, or text messages
We may also automatically collect limited technical information, such as your browser type and general location, through standard website analytics to help us understand how our site is used.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and schedule appointments
- Communicate with you about your vehicle, estimates, and service updates
- Send appointment reminders and follow-up messages by phone, text, or email
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
We do not sell your personal information to third parties.
Text Messaging (SMS) Terms
By submitting a form on our website or providing your phone number, you consent to receive text messages from Lopez Auto Lot related to your quote request, appointment, or service updates. Message frequency may vary. Message and data rates may apply. You can opt out of text messages at any time by replying "STOP" to any message you receive from us, or by contacting us directly using the information below.
Third-Party Services
To operate our website and business, we work with a small number of trusted third-party services that may process information on our behalf, including:
- Google Forms & Google Workspace — used to securely receive and process quote requests submitted through our website
- Shopmonkey — our online appointment scheduling platform
- Google Maps — used to display our shop location and provide directions
- Snap Finance and Acima — if you choose to apply for repair financing, you apply directly on their websites and your application is handled under their privacy policies
Each of these providers has its own privacy practices governing how they handle information, and we encourage you to review their policies if you have questions.
Cookies
Our website may use basic cookies or similar technologies to help the site function properly and to understand general usage patterns. You can control or disable cookies through your browser settings; doing so may affect certain site features.
Data Security
We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children.
Your Choices
You may contact us at any time to ask what information we have on file, request corrections, or ask us to delete your information, subject to any recordkeeping requirements we're legally required to maintain (such as repair and warranty records).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Lopez Auto Lot — 226 Willis Rd, York, PA 17404
- Phone: (717) 815-1629
- Email: lopezautolotllc@gmail.com